Information We Collect
When you use our website or contact us, we may collect the following information:
- Contact form submissions: Name, email address, phone number, treatment interest, and message content.
- WhatsApp inquiries: Name, phone number, and treatment interest that you provide before being redirected to WhatsApp.
- Automatically collected data: IP address, browser type, device information, and pages visited (when analytics is active).
How We Use Your Information
We use the information you provide to:
- Respond to your consultation requests and inquiries.
- Provide information about our dental treatments and services.
- Schedule appointments and coordinate your dental care.
- Improve our website and services.
Form Data Processing
Contact form submissions are processed through FormSubmit.co, a secure third-party form handling service. Your form data is sent directly to our email and is not stored on any third-party servers beyond the email delivery process.
WhatsApp Communication
When you use our WhatsApp contact feature, your information is shared with WhatsApp (operated by Meta Platforms, Inc.) according to their privacy policy. We use WhatsApp Business to communicate with patients and respond to inquiries.
Cookies and Tracking
Our website uses:
- localStorage: To remember your language preference.
- Google Analytics (when active): To understand how visitors use our site and improve our services.
- Google Tag Manager (when active): To manage tracking scripts.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Our dental team, to provide the services you request.
- Service providers who assist in operating our website (FormSubmit.co, Cloudflare).
- Legal authorities, if required by law.
Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent at any time.
Data Security
Our website is served over HTTPS via Cloudflare, ensuring encrypted data transmission. We take reasonable measures to protect your personal information from unauthorized access or disclosure.
Contact Us
For any questions about this privacy policy or to exercise your data rights, contact us at:
- Email: info@isdenbulclinic.com
- WhatsApp: +90 538 400 49 33
- Address: Merkez Mah. Büyükdere Cad. No: 7 B, Şişli / Istanbul, Turkey
Last updated: April 10, 2026